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Shoppers Drug Mart

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Ingersoll, Canada

stores.shoppersdrugmart.ca
Pharmacy· Beauty supply store· Medical supply store· Cosmetics store· Photo lab

Shoppers Drug Mart Reviews | Rating 3.1 out of 5 stars (4 reviews)

Shoppers Drug Mart is located in Ingersoll, Canada on 120 Thames St N. Shoppers Drug Mart is rated 3.1 out of 5 in the category pharmacy in Canada.

Address

120 Thames St N

Phone

+1 5194852230

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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J

Julia Slabon

amber is the best cashier ever!! she is so kind and makes friendly conversation

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Jeff Ling

Extremely poor service. Pharmacy loses prescriptions and never has them ready on time, staff are rude.

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Nicole V

I recently visited this store to make a return. I purchased a forehead infant thermometer from another shoppers location as my little one was ill and needed to be monitored for fever. The thermometer gave repeated fever readings and as instructed I took my baby into London children's hospital ER. When I arrived, my child did not have a fever. The triage nurse advised against using that thermometer. When we were checked over by the pediatrician she advised the same. As per the receipt, there is a 30 day return policy (with exceptions as outlined on the website). According to all posted information including the website, since I had the receipt and had purchased the product only two days before it was eligible to return. The cashier asked why I was returning it and I explained the situation. She told me I had to contact the manufacturer and she couldn't return the product as it was open. I asked her to show me where it said that. She told me it says that in the manual inside the box and proceeded to show me the contact information for the manufacturer. She then told me they couldn't send it back so that's why she couldn't return it. We continued back and forth and her comments were beginning to become rude and condescending. When asked to show her stance on the return policy in writing she did not once refer to the shoppers return policy, and instead argued based on what seemed to be an opinion (including her daughter's opinion on the product, insinuating both the doctors and my opinions were invalid). I left the store and called head office customer service from my vehicle. They also told me I was fully within policy to return it and advised me to try again at the store I purchased it at. I proceeded to do so a few days later and the store I purchased it at completed the return with no issue (I did not tell them about my issues at the Ingersoll store). I would not shop at this location again.

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Maryanne Condruk

I have not had positive experiences either Pharmacist gave wrong over counter product and I needed to drive back for refund. An over price on sensodine mouth wash another returned for refund. During pandemic charged for bags by a student who has a snappy personality. Long weekend wanted pencil crayons..locked up in back corner because it's a long weekend. Drove to zehrs and got them. Yup. I go only when I'm desperate for time.

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