North York, Canada
124 Norfinch Dr
N/A
+1 4166633051
Wheelchair-accessible entrance
I would like to commend all the staff there who were working today. We checked google and it says the showroom is open til 8 pm so we went there around 530 pm and the sign on the door says they're only open til 5 pm. We were dismayed, but one of their sales rep was going back inside (from his break I guess?) and saw us. He said he'll see what he can do and check if he can let us in. The owner was there and greeted us warmly. They even offered us water. They took the time to show us around as we needed a bunch of equipment for the restaurant. The owner asked what the problem was with our current equipment and he even referred one of his repair guys to us just to make sure that we needed a replacement and won't be wasting money purchasing a large item. They were all friendly, thorough with their explanations and very sincere. Their customer service is 10/10. The place was clean and prices were affordable. They're not just there to make a \sale\ but they make sure you're picking the right equipment. I would definitely recommend this place to anyone who is looking for commercial food equipment. Keep up the excellent work guys!
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Igloo is the only place I will ever take my equipment needs. Their products and recommendations for my operations have never failed. I have fridges from igloo in one of our locations from 2001. These guys are the GOLD STANDARD of equipment. In my last purchase we bought new open fridges, hot tables and cold tables with thankfully the help of Eddie. I was treated professionally with great time flexibility. Eddie came measured and we decided what would be the best for us, and so we ordered. The Open fridges, Hot tables and Cold tables came in looking great and installed perfectly. Due to the new fridges and us removing the walk-in cooler, our sales have risen. On top of that the hot tables and cold tables we have are busier than ever. Igloo also has a great CRM system where they consistently check in on their customer. Eddie and Robert made sure of that, and that the fridges needed everything prior to the installation and after. This is the only establishment I would ever recommend to my business partners, friends and family. Great company ran by great people.
Amazing customer service! They test your purchases at the cash to assure they work and you do not have to return, unless to buy more great equipment. We had the pleasure of meeting Dolly who ensured we found everything we were looking for. Great experience as always, and the 30% off for having an account doesn’t hurt either. Thanks!
Awesome experience dealing with Mike! From the beginning to the end, he was professional and patient as I decided on the equipment I needed! He makes it a priority to build trust and create a friendship so we, the client, feel comfortable! After all, it's big bucks we spend when we need to buy equipment and we don't want to feel any pressure....He made sure I took my time and made the decision myself with his guidance! Thanks Mike! Igloo is my go to equipment store and you are my sales guy!!! :)
We are very satisfied with our experience with Igloo. From the first moment we’ve been there, Sirwan was very helpful trying to understand our business needs and suggesting the right solutions. He is very friendly and positive and diligent above all.
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