Harrison Hot Springs, Canada
100 Esplanade
N/A
+1 6043164460
Good for kids
Wheelchair-accessible car park
Fantastic service by the staff and the guides. Lots of great conversations. As for the experience, one of a kind around a beautiful lake and rivers. My girlfriend loved it so much that it was her favourite activity while we were visiting BC. Although I had paddled before many times, this was especially memorable because of its views and the colder waters. The only down sides is that the beach is very close to water treatment plant, which of course taints the waters. Also, the winds can get really strong, so I would check conditions before setting off (and check with the staff). Otherwise a 5 star experience.
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Whilst the staff are super friendly and nice, this was definitely not a ‘guided’ tour and was more cattle herding to ensure you don’t get hit by a boat. I was really hoping and anticipating on the Kayak tour that they would help us look out for wildlife as all their commercials suggest is a big reason to do the tour. Pictures are terrible due to unfortunate wildfires which is not a bad stance towards Harrison Eco Tours but I would have suggested they reschedule for a clearer day.
Tried: - once in Aug 2020, so review may not be conclusive - 2-hour guided tour, morning Pros: - beautiful/scenic location - good service - simple sign-in procedure - tour guide (Carla) was helpful, conscious about safety, and nice to talk to - Starbucks and restrooms available near their office, inside the hotel Considerations: - 2-hour passes by quick, felt rushed at times - advertised as an excellent chance to see wildlife. We saw one eagle, was hoping to see more wildlife - no dedicated parking option. Expensive parking available at the hotel. We parked on the street a few blocks away for free, spots were available at 8:30 am - was concerned by the high number of people in the neighbouring water park area. Surprised that such large and close gatherings are allowed during current COVID-19 situation
Carla was our guide and she was a joy to be with! We were lucky we went early so the lake was virtually empty and we were able to go at an easy pace. Took the two hour tour and that was more than enough time to enjoy the sights. We found a deal on groupon however booked directly through the business :)
We did not have a good experience here. they gave the two seat kayak we had booked to other clients and barely apologized. Some of the worst customer service. I’m only giving it one star because the scenery along the tour was beautiful. The tour guides are good but the sales/customer service staff are terrible.
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