Hanover, Canada
732 10th St
N/A
+1 5193643519
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I booked some time to use the dog wash stations. The staff was welcoming and friendly. They made sure the facility was clean and ready before I took my dogs in. Overall a great experience.
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I've always had great customer service here. The staff is very knowledgeable. Diesel approves!
I don't usually write reviews endless I'm very upset with the business of specific places. Well this store certainly disappoints me the ladies that work here refuse to say hi, smile or even acknowledge me in the store. I have pets and therefore spend thousands over time at this location and store. However if there was more pet stores nearby I would never shop at this pet value. It is painful to give my money to such awful staff. Specifically the manger, as someone that runs the store you would think friendliness is key! I'm not sure what the personal issue is between her and myself but she does not like me going in to that store. The older gentleman and male staff have been nothing but kind! Pet value in Hanover is by far the worst store in Hanover. I dodge and get my stuff online if I can just to avoid giving this business any of my time and money.
The staff in this location are wonderful! They are kind, knowledgeable and always happy to help. The store is impeccably clean and extremely well organized. Definitely my go-to pet store!
Friendly staff that are always willing to help, the store is fairly well laid out so it is easy to navigate your way around. The staff seems to post about pet friendly events too! They seem to always have cats and kittens looking for a new home here as well so if you love kitties then this is the place for you!
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Wheelchair-accessible car parkWheelchair-accessible entrance