Hamilton, Canada
1221 Upper James St
N/A
+1 9055748989
DeliveryIn-store shopping
Oil change
Ramy, I just wanted to send you a quick note to say thank you for the amazing service you provided during my daughter Mariah's new car purchase experience. From the response to her first email inquiry to the delivery run through today you showed real professionalism and super customer service. You made her feel so comfortable and relaxed all the time during this stressful time. Your product knowledge and attention to detail only helped reinforce her decision to buy a Volkswagen from your dealership. She loves the car and is looking forward to many happy years of trouble-free driving with her new Golf. We will be sure to provide a glowing recommendation to anyone looking to buy a new vehicle and have them ask for your assistance. All the best.
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Changing from a 1 to 5 star. I did have an initial experience that left me wondering if it was a mistake to go here with my car, but the service manager reached out to me to hear me out and make things right and that's what great customer service is about. Mistakes can happen. That's life. But these guys are showing me they care about their customers and want to make it right.
Ramy was INCREDIBLE! He answered all my questions about getting into my first brand new car and his service was legendary - responded quickly, went above and beyond, and put me in a dream car. Recommending to all my friends and family to go and speak with him for all future car needs!
Excellent service! Service advisor Bhushan booked my car in for service and make sure the entire process was worry free and stress free, very knowledgeable and friendly as well. It’s hard to find this type of service nowadays in any industry. The technician Shiva did a fabulous job on the work. It was completed on time and it was all ready to go even before the promised time. Very happy with the service here and will continue to bring my vehicle here for service.
Ramy and Derek were absolutely wonderful in helping me to finance my first vehicle. Everything was explained to me in a very clear and concise manner and they were both extremely pleasant to deal with. Completely in love with the new car and will definitely be returning for all VW needs.
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