Guelph, Canada
920 Edinburgh Rd S
N/A
+15195150411
I was able to develop a good relationship with the team members making contacting them easy even as a student renter. They're able to answer maintenance issues either with their dedicated maintenance team or with contractors fairly fast. My roommates and I find them to be compassionate but sometimes they can get busy quickly as a small team.
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Property Link has managed our family's properties for over decade which has allowed us to remain completely hands off. They have managed all aspects from initial purchases, cleanup, renos (flooring and painting) leasing, ongoing repairs and maintenance (appliances and furnaces), bookkeeping, etc. We have been thrilled with their service and I always recommend them to anyone looking for a property manager. Many Thanks!
We were renting a property in the Gosling Gardens Townhouse complex in Guelph for almost 3 years. This was our home and when we moved out this year, we took with us, many memories made our family while we lived there. No home is ever perfect and we did endure equipment failures, from a refrigerator that died 3 days before Christmas to a furnace dying last Christmas among the notables; Property Link was literally on top of every experience ensuring the fridge was replaced before Christmas and when the furnace could not be replaced immediately due to the heating and venting companies huge number of work orders, they brought us extra heaters to use while we waited for the replacement furnace. We do not have one negative experience with them. We do not hesitate to recommend this company from a renters perspective. To the Property Link staff, thank you for all you do.
Really impressed with the professionalism and attention to detail from the team at Property Link. We have worked on multiple sites with Mark and his team and are constantly impressed with their level of work!
Our landlord is great; however Property Link are absolutely useless at managing his property. There is a fire door from another unit into ours that has been opened NUMEROUS times - surprise, you're on your couch and somebody barges into your living room. They don't seem to tell their staff or new tenants not to open this door. We have had to call the supposed 'emergency' number outside of business hours a few times (fire alarm in other unit going off at 3am; furnace not working in middle of winter) and nobody answers. Requests for repairs either take forever or are completely ignored. Water softener is supposed to be included, however we have no access from our unit & no one ever puts salt in it. If you own property, I would recommend searching elsewhere for management services if you would like to have happy tenants.
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