Guelph, Canada
65 Dawson Rd #1
N/A
+1 5198229160
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I have purchased produce here before (with excellent friendly service)and went to buy a replacement water filter and another filter and was unceremoniously told by a fellow\ we don't sell to the public anymore\. With economic conditions and people struggling it must be nice to tell some one to go away who was going to spend a couple of hundred dollars.
like
Absolutely outstanding service and incredibly knowledgeable! Had the part I needed in stock and covered under warranty. They had closed their parts department for the day but the kind lady in the showroom called over and had them open back up for me. Highly recommend!
Excellant service and a staff that goes that extra mile to make it right
I have on order 2 taps..one came in on time and the other the date has moved 3 times. I don't blame Emco for the manufacturers delays. However my rating has to do with service from Emco. I have to keep chasing them for updates. Last I heard the one tap should be in last Friday and haven't heard from them and have no idea when it is coming. I had to have my plumber come 4 times because of misinformation so it is costing me way more than I budgeted for. I would have preferred to be contacted on the date expected and told the next expected delivery date with continual follow ups. Hopefully they can improve and exceed customer service in the future.
Had a major water leak in shower. With no hardware stores open. Took a drive by and saw they where open for contractors. Took a chance and explained my situation. They asked me to stay outsideand the young lady did everything she could do to help me. She got me all the right parts. I just want to express my thanks for the help.
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