Grand Bend, Canada
98 Ontario St S
N/A
+1 5192386570
When our kitchen sink backed up (30 years of accumulated gunk in the pipes) we tried the usual home remedies, without success. We phoned quite a few local plumbers, but either they weren't available or did not return calls. But Brian Johnson & Sons in nearby Grand Bend (we're outside of Bayfield) came through. They returned the phone call, arrived when they said they would, totally fixed the problem, tidied up completely, and were most courteous. The price was fair. Would use this firm again and would recommend without hesitation.
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We were moving into the Grand Bend area and needed a new furnace and A/C and possibly a gas fireplace now or before winter and our Realtor highly recommended them and I had called to have a quote done. I had arranged on June 12 for them to come in the following week and heard nothing, waited until the 29th and the receptionist said the person that does the quotes is off mondays and will be first on the list for Tuesday and by end of Tuesday I had heard nothing again , so I placed a call before closing and she said she would check with them for an idea when they could come by and get back to me. Well no one ever got back to us and we had had enough , as far as we are concerned they are very unprofessional!! I would not recommend this company, yes in the past things were different, after talking to a few of our new neighbours had discovered they were very good but things have certainly changed. Very unfortunate, I don’t like giving a bad review but this was a very frustrating and unheard of process just to receive a quote for an very expensive service and a new customer to the area, and we will not be recommending this company to anyone that asks us for a referral in the future. If I could give no stars that is what would show on this rating.
Great folks to work with and outstanding customer service. Highly recommended
Excellent communication, very accommodating and completed the job quickly. Everything works as it should. Happy to have found a reliable local service :)
They did what I needed and were good to deal with. They worked for me a year ago as well. They make paying the bill an easy thing to do.
Deli
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