Toronto, Canada
1561 The Queensway
N/A
+1 4165038330
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Absolutely amazing customer service. I ran into an issue with a bag under the 1 year warranty. They didn't have any bags in stock so i was promised a credit and another bag. Todd (the manager) went above and beyond to make sure i was totally happy. From a sociable and friendly demeanour, to a professional outlook i could not be more pleased.
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A little pricey but selection is amazing and staff is very helpful ! Wheelchair accessible entrance and wheelchair accessible store. Lots of free parking in the plaza parking lot. TorontoLocalGuide review.
Staff was super friendly and very helpful. Staff was not pushy and let me see all of the stuff without any pressure. I bought 4 items. Prices were very reasonable. Store was well laid out.
I personally did not feel they have the friendliest staff. Upon my arrival I felt interrogated as to what I was coming in for (meanwhile there was only 2 other people in the store) then as I went to the back to get some help the older man was just so miserable. The younger gentleman was helpful and kind. If not for him I would have just walked out to be honest and gone elsewhere for what I needed.
Very Poor customer service. Went in with my wife this past Saturday afternoon to look at purchasing a new set of clubs for her and golf clothing for Christmas gifts. We explained to the young salesman at the Queensway location that my wife really enjoyed golf this past season and wanted to purchase a better set of clubs. He basically turned us off by directly us to the most expensive set, not sure if he is on commission, would not show us anything else. It became apparent he was not listening to the customer's needs so we left and went to make a purchase at another sports store. I have told all of my family members and friends not to go to this location. Thank you
Deli
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