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Ottawa Camping Trailers

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Gloucester, Canada

ottawacamping.ca
RV supply store· Trailer Rental· Auto Parts & Supplies· RV dealer· Trailer dealer

Ottawa Camping Trailers Reviews | Rating 4.1 out of 5 stars (5 reviews)

Ottawa Camping Trailers is located in Gloucester, Canada on 4815 Bank St. Ottawa Camping Trailers is rated 4.1 out of 5 in the category rv supply store in Canada.

Address

4815 Bank St

Phone

+1 6138222268

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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Sonya Bolestridge

We had a great experience while we were shopping and buying, but the minute we signed those papers... we were just another notch in their belt. We never got a call telling us when it was gonna be delivered, nor a call regarding our walk around. I HAD TO CALL and ask and had 1 day notice on the delivery. Then the trailer was suppose to be delivered on site, it was left at the gate. The tanks were suppose to be emptied and one of them wasn't so my toilet was 3/4 full when we got it. Now there's an issue with my pilot switch. I called this morning ( 07-27) and emailed them a picture of the issue. I was told I'd get a call back today. Nothing. I called at 5:20 after I was done work just to be told the service guys are all gone and I have to wait til tomorrow. But to be able to shower, I have to shut off my AC and my microwave, and switch my heat to electrical so I don't jump the breaker. Not professional at all once you sign on the dotted line.

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Rob Fenwick

Highly Recommended! Love the family atmosphere of this business, and the decor inside is neat! We were also told they are the oldest RV store in all of Ottawa! We bought a pre-owned 26' Aruba trailer and dealt with Karen. She was kind, caring and took care of us, a real joy to deal with. She showed us many trailers and was enthusiastic about our interest! We also were able to get all the extras we needed right at the time we bought the trailer as they have a huge parts and accessories dept. We highly recommend Ottawa Camping Trailers.

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Uncivilized Public Servant

UPDATE-20/7/2020: Awning Broke a month ago, The electronic module just stopped functioning, confirmed by the dealer. now they are waiting to hear from the extended warranty . . . The warranty cie. claim they received a request for a broken awning arm and seized motor...Excuse me? the warranty cie asked for more info, the trailer place is waiting on the warranty cie . . . who is lying? Blaine McAvoy should be overseeing his customer service. Jury still out... bought 4K extended warranty on a brand new Trailer, and I am still waiting to get issues to be resolved that were reported when the trailer was picked up... a year later, still waiting...

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Patrick Dussault

Yesterday, the review I wrote was at 1 star due to a variety of reasons which is irrelevant at this point. After today, not only did I delete the negative review but I am now giving 5 stars and wish I can give 6. Not only did the sales team assist us in addressing our concerns, they have gone above and beyond. By all standards, they have exceeded our expectations and were able to get us into a brand new trailer which we thought was not possible. I am beyond grateful to both Lucas and Blaine for taking the time to work with us. These two individuals have given us every reason to come back in the future. As well, working with Devon through the financing was an absolute breeze. He was thorough and ensured that we had a full comprehensive understanding of the terms, etc... It was just an absolute pleasure working with all of these 3 individuals. I will be recommending Ottawa Camping Trailers to family, friends and colleagues. For anyone in the Ottawa valley and beyond looking for an RV or anything trailer related, this is the place to bring your business. Not only will you be satisfied, you will be blown away by the service and care provided. I really do not like providing reviews but they have turned a negative into a positive and did so immediately. Highly impressed and words cannot truly describe our overall satisfaction. Thank you again to Blaine, Lucas and Devon.

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Valentina De Grazia

I had a great experience at Ottawa Camping. I was most surprised at the service that Filomena Hallett provided with all the financing for our new trailer. She was so professional, organized and very friendly! I wouldn’t hesitate to recommend this place to friends & family.

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