Ottawa, Canada
844 Bank St
N/A
+1 6135659333
In-store shopping
There's been a magazine and smoke shop at this location for more than 50 years. I hadn't visited in more than 30. I went to find the Sunday New York Times. My usual source this particular Sunday morning had sold out. I called the Glebe Tobacco Shop and asked if they had it. The woman on the phone said she did. I asked if she'd keep one for me as it would take some time for me to get across town to pick it up. \Not a problem\ she said. When I got to the shop, mask on, I went in and up to the main counter. There was only one other person in the shop, a woman at the cash. I said I had called earlier about the Sunday NYT. She asked my name. I gave it. She pulled out a copy with my name hand printed on it. That is very fine service. I was impressed.
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ZERO STARS. Absolutely terrible service. I will NEVER be coming back. Today, I went into the Glebe Smoke Shop to buy literary magazines. I was in the store deciding what I wanted for all of five minutes before the guy who was working cornered me in the back of the store with his mask around his chin and told me that \this isn't a library\ and \you're not the sort of person I want in this store\. He then directed me to leave his store. I have been coming here for ten years to buy literary magazines and have never been treated so terribly (and, for no reason). I was about to choose three literary mags (which aren't cheap btw) right before he treated me this way. I AM APPALLED.
I went to this store to buy couple cigars late at night since everything else was closed due to lockdown. I made a very modest purchase and the clerk even gifted me a lighter, the man who works here at nights is very sweet and friendly and the prices are very fair !
I wish I could give this place a zero, awful business even more awful workers, some of the rudest ive ever seen. Not worth your money or time
This is not a 24/7 business as they claim. I have come to this place after 12 a.m only to find it completely closed. They should not claim something they are not capable of. That false advertising!
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