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Triton Pools Inc

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Georgetown, Canada

tritonpools.ca
Swimming pool contractor· Swimming pool supply store· Swimming pool repair service

Triton Pools Inc Reviews | Rating 4.2 out of 5 stars (5 reviews)

Triton Pools Inc is located in Georgetown, Canada on 71 Mountainview Rd N #5. Triton Pools Inc is rated 4.2 out of 5 in the category swimming pool contractor in Canada.

Address

71 Mountainview Rd N #5

Phone

+1 9058773660

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Caroline Mitchell

Triton boasts excellent service and a friendly knowledgeable staff. I highly recommend them.

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Trouble with Triton

I guess you would say I almost had a run in with one of their trucks today. Without looking the driver at a fast rate of speed pulled out in front of me from a side street on to Confederation St causing me to slam on my brakes . A car coming the opposite direction also had to come to a complete stop. The driver continued to speed( as if to get away from me so I could not see who it was) doing well over the posted limit. If this is the typical attitude of your employees I would take my business elsewhere

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Judi LePage

I have been using Triton Pools for years and have noticed that the service has been declining. Today was the worst experience ever. I went to talk to Paula regarding a replacement part for my pool and gave her the part number. She told me that was not the part number it was the serial number and sold me a part for 300.00. I went home and immediately saw it was not the same as the part I required. I returned to the store within 20 minutes of my purchase and she refused to do anything for me saying all sales are final. Even though she was the one who sold me the wrong part she was not even willing to credit me for the 300.00. Customer service is disgraceful and I will not ever recommend them. Very disgraceful and not the way to run a business.

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Scott Gower

Never been to a more professionally run store. Staff is very knowledgeable about all aspects of pools. The owner is also great. Always so friendly and always remembers customers names very well. I would hands down suggest this store to any one who is new to pools or looking to owning a pool!

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Bill Bill

For years I used Triton for all my regular pool maintenance and I was very happy with the service, so when I moved and wanted a new pool installed they were my first choice. While as it turns out I should have done more research as my experience was not a good one. My project was supposed to start early spring and finish in approximately 4-5 weeks (weather permitting). Turns out it started almost 8 weeks late, and took almost double the estimated time to complete. Triton is basically a general contractor who subs out most work to other pool contractors who were busy with their own customers, and this resulted in numerous delays. I was very disappointed not only with the constant delays but also the quality of the work that was performed. When I tried to discuss what was needed to fix the unsatisfactory workmanship it took Triton less than a week to seek legal action.

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