Edmonton, Canada
9888 Jasper Ave Suite 300
N/A
+17809904442
We were referred to PCRM years ago, and they got us in within weeks of our referral. We decided to wait to start treatments until after our wedding, and had to be “re-referred”, which took one phone call. It was quick and painless. We have been seeing Dr. Ahn from day 1, and she is absolutely wonderful. The nursing team especially (they always get back to us ASAP), the receptionists, the pharmacy team, they are all wonderful. You do see a lot of different doctors, as your appointments are scheduled based on your cycle, so you will see whoever is there that day. We had a failed cycle the first attempt at retrieval, and Dr Ahn was very caring, and open and honest. She created a new strategy for us, and we ended up way more successful than we ever imagined. I would 100% recommend this clinic to anyone that is looking for fertility treatment.
like
Admittedly we did not proceed with any treatments at this facility. PCRM did not have the policies or capabilities to accommodate our request. The problem arose when discussing the issue with one of the nurses. Rather than attempt to field my questions in a professional manner, we were told to go to another clinic. I requested to be directed to someone more knowledgeable and was told that she was that person. Basically \Can I talk to the manager?\, \I am the manager\. Turns out not so much, I escalated my concerns to the administration. They did not contact me either, which would have been nice, but appeared to have received my email and delegated their response through the nurse in question. I was sent an article that was supposed to be validation for their policy and a more restrained message. I'm not sure they read the article though, I would have used it to support my request and will in the future. It stated my request was ethical but came with some issues that could be mitigated with the proper counselling. Which leads me to believe they aren't capable. The whole thing felt more like with dealing with some loud mouth on Facebook rather than a profession business.
I was referred to PCRM a short while ago, And I couldn’t recommend Dr. Smithson enough, his care for his patients is definitely a priority, I feel like I’ve been taken really good care of so far, he has sent me for multiple tests, and I think we may be close to a possible few answers and solutions for our next step, I have so much confidence in the clinic and Dr. Smithson, I’ve also received quite a few follow up calls from the nurses, they all are so incredibly sweet, listen to my questions, answer them with patience, and detail. Sydney, Paige, Mary, Tayler, Samantha and Kim I have all spoken to or they have sent me messages VIA EIVF app, they are very fast at responding and everyone has been more than helpful! I really could go on about how amazing the team at PCRM is forever! Thank you everyone I am so grateful for your hard work and kindness during this journey! -Paige and Tyler
I’m shocked at these reviews! I’ve had a wonderful experience, especially with the nursing team. They’ve answered my questions even when I have been anxious and difficult to deal with. They’ve been sympathetic through pregnancy loss and supportive throughout the process.
I was fat shamed and heavily pressured (with multiple giggles) to lose weight rapidly. I'm a potential donor that has been going through testing. I am not obese, and I am someone who has recovered from an eating disorder. Wildly inappropriate. It has triggered some severe anxiety and depression.
Deli
The best companies in the category 'Deli'