Delta, Canada
6988 Venture St
N/A
+1 8669465155
Absolutley love my regency fireplace! It has transformed my house to a home. Savings on my heating bill is an added bonus!!!
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spent 5K on the i2700. It is beautiful, well built and super difficult to get any draw. This unit is for someone who is heating their house using wood NOT someone who wants a cozy quick fire in the evening. More than 50% of the time my house is filled with smoke. The unit doesn’t completely seal, so instead of smoldering smoke going up the chimney it comes into my house. It is not just me being inept, the techs at my Dealer couldn’t get it lit, nor could other friends with inserts. Only the owner who has one was able to get it lit. And because its not defective there is no recourse. Total waste of my money.
Love my Regency fireplace - we shopped around and looked at many different brands... there was no comparison for the realistic depth that Regency has - thrilled to have it in our home!
Sales staff at the warehouse sale were excellent. The fireplace heats up our main living area beautifully. In a recent power outage on a cold November evening the Regency fireplace kept us warm and toasty even without the fan.
I had the i2700 insert placed in our cabin last fall. The stove works okay, the trim piece is flawed, it uses bolts at the top and magnets at the bottom to hold in place. The amount of smoke that dumps in the house when the door is opened is terrible. I grew up houses with wood heat as only heating source, I know how to use wood stoves, but this one is terrible. If there is any wood burning other then a bed of coals, smoke pours into the house. The installer said this was normal. due to the amount of smoke, we will not rent our cabin out for fear that a lay person starting a fire would fill the house with smoke. Inside the stove, there is a metal bar with holes in it, part of the \cat\, it continues to fall out. If i were to do it again, I would not have bought this model.
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