Concord, Canada
3300 Steeles Ave W Unit #12
N/A
+1 9056694937
As someone who used to book travel myself online only, I never really saw the need for a travel agent until I was referred to Polo Travel. The staff at Polo Travel is extremely knowledgeable and provided me with the assurance I need as I planned my family vacations. It’s one thing to read reviews online, but having the expertise from someone who has first hand knowledge about a variety of travel destinations, resorts, beaches and amenities was awesome! Not to mention the assurance of having someone to contact when we have questions or concerns is priceless. The staff at Polo Travel is thorough, offers fantastic recommendations and provides me and my family with confidence when we travel. I would HIGHLY recommend Polo Travel to anyone looking to book a trip of a lifetime or a weekend getaway. They have worked within all budgets I provided and have never disappointed! Cannot wait for our next trip!
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Do not recommend going here! My father bought a ticket here and the woman Patricia didn't care to mentioned the luggage was not included! So how does she think that he is going for 2 weeks and don't buy a ticket with luggage included??? In what world would he not need luggage for 2 week trip!!! He ended up having to pay EXTRA FOR THE LUGGAGE ON TOP OF THE TICKET!!! Don't go here it is cheaper to buy it yourself!!! If I could I would give 0 stars.
Amazing travel agency and people! Great prices and work in any budget!
My family friend also bought tickets here and Patricia was the person who helped her sadly this lady booked a trip for a family with kids in February 15 and the trip was suppose to be for March break week.My friend was even welling to go in February but Patricia never advise the family of dates or times. My family friend never got a check in email nothing not even a concerned call as to why the whole family wasn't at the airport. My friend bought the tickets in December went in to the office twice in January and now my friend a business owner for over 10 years is being told that she wasn't clear. Patricia should take some responsibility for not double or even triple checking and clarifying dates for big families.
They were very helpful and did everything possible to get me what I needed. Patricia is the agent that helped me and I highly recommend her
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