Collingwood, Canada
25 Huron St
N/A
+1 7054453351
Drive-through
Wheelchair-accessible car park
Cash advance
I'm not one to leave reviews, but this branch has the worst customer service I have ever experienced from a professional organization. Its literally impossible to contact someone by phone unless you know the name of the person you're trying to contact. Multiple e-mails and voicemails not returned. Information was mishandled resulting in prolonged delays on an application. Deadlines were promised and not met. Products were promised but never delivered. The WORST part about my experience here is the blatant disregard for customer satisfaction. No explanation for the poor communication, and no apologies either. If you have a problem, the branch manager would be happy to waste your time discussing semantics with you. I'll be taking my business elsewhere.
like
Worst BMO location I have ever been to! The tellers are just an absolute nightmare to deal with. They work as slow as possible and continue to have conversations with regular customers for 5-10 minutes after theyve finished their banking, with a huge line up of people waiting to be served. It's just so important to find out what Karen did on the weekend . They dont care at this location and it shows.
Thank you so much for everything you have done for me Lorie. I am very appreciative of you seeing me when I need some extra help with stuff. Paul Hewitt
Been doing business at this branch for 35 years. Always great service.
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