Cochrane, Canada
69 Railway St E
N/A
+1 4039325050
I had a less than memorable first experience with Equipment Express Cochrane. Thankfully Steven stepped in fixed everything. He went above and beyond to recognize my concerns and to do what he could to make it right. Acknowledging and correcting is all I could ask for. Thanks Steven. Great job and I will highly recommended you and Equipment Express.
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Great experience. Very knowledgeable and friendly. I found them to be extremely helpful with great prices! Overall great full service! I will continue to use them! Thank you I read previous comments digging on the younger ones working there. I’m sorry but I fully support hiring within our town promoting the youth and teaching them. Thanks for that! Also guy about calling, did you call during the Covid pandemic closures?! I’ve never had an issue getting through.
Brought my 1 year old mower in for estimate on repair this summer after mowing over a tree root. Was told by the Master Mechanic the mower was toast, crankshaft was bent and likely sheared off, adapter was bent, and estimated repair would likely be around 450. I was then advised against repair, as the cost was only an estimate, and could be more (not including replacing seals after cracking the motor, etc...) and their cost to buy the same machine new was 520. Brought in for a second opinion to a shop in Calgary, and was advised that the flywheel key had sheared, Crank was not bent or sheared, and they replaced the blade adapter/mower blade. The cost to repair was 3 for the key, 42 for the blade adapter and 60 for labour (to which I gladly paid!!). I had an extra blade I had already picked up, to which they installed for free. Would recommend going elsewhere for Service, as a Master Mechanic should know better.
I love this place, I buy all my power equipment here. Honest service too! took my snow blower there because it wouldn’t start, finished sooner and cheaper than expected. An added plus is that it’s located near a bar so you can get loaded and surprise the wife with chainsaw on a drunken impulse buy...true story
Great and friendly customer service. Christian was very knowledgable and helped us to get what we needed. He also wiped down the pinpad before we used it. Highly recommend this place.
Phoned in for lawn mower repair. It is a busy season so i expected a wait for sure. Two weeks is standard wait time, it would not be looked at unless you pay 50% extra for a rush job, in which case they would get at it ASAP. I miss Dr. Mower, too bad they bought him out. Cremona Bumper to Bumper has a mower shop. Great service and no ransom to get in the line up.
Really good place for helpful small power equipment repairs. Steven and the crew are great to deal with and always reasonable.
The team here provide a level of knowledge and personal service that you don’t get from the bigger stores.
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