Chatham, Canada
425 Park Ave W
N/A
+15193527551
Had our pool installed last summer. Great work from Quality Pools and there amazing team. We call them to open and close our pool. Very courteous and dedicated team. Highly recommend them. Thank you
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I recently purchased a hot tub from Quality and the customer service was outstanding. The staff went above and beyond every step of the way. They are friendly, knowledgeable, and stand behind their products. I will be a repeat customer for sure!
Wow.....just talking to my elderly father on the phone who lives on his own in Chatham and continues to care for his in-ground pool by himself. 88 years old and doing a fine job again. Today, as he is getting ready for pool closing next weekend, which I will be travelling from the GTA to help him, he stopped by Quality to pick up his algecide and liquid shock. When he asked if someone could place it in his trunk for hime (which has always been done previously, at this store and other stores), he was told by the 2 young girls at the counter, \sorry....can't do that for you\. An 88 yr old man, and this was how he was treated at Quality today.......absolutely unbelievable, and as he told me just now....he will not be shopping at this store again, and I certainly don't blame him and I wouldn't want to shop at a store that can't assist an elderly person to load their purchases in his car for him. Totally shocked!!!! Wow!!!!
Got what I needed where others did not
Ron at Quality provided excellent customer service to ensure I could open my pool over the long weekend. I really appreciate when a small business works hard for their customers and that has certainly been the case in my dealings with Quality. Thanks a tonne!
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