Chatham, Canada
725 Richmond St
N/A
+1 5193526200
DeliveryIn-store shopping
Wheelchair-accessible entrance
My agent was awesome, helped all the way from the beginning to the end and after ..Jordan Robertson is his name very professional and very helpful during this Covid19.
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I submitted the details of my pick-up to AutoTrader for their so called "Instant Cash Offer" and Lally Kia was given as the dealer closest to me participating in this program. A salesperson(Jordan) messaged me and we arranged a time for me to go to the dealership to inspect my truck and finalize the offer to purchase. When I arrived at the dealership Jordan greeted me and the handed me off to the Sales Manager Scott, who then took over. Scott went out of his way to get me the best offer possible for my truck, took care of everything and the next day everything was done ! I highly recommend this dealership and both Jordan and the Sales Manager Scott for their friendly and efficient service !
When we first walked in we were greeted by a lovely woman named Laurie. She was super friendly and knowledgeable. Scott helped us with all our questions and made us feel comfortable. He didn't try to push a sale on us, he was honest and straight forward which we really appreciated. I highly recommend coming here if you are looking for a new or used car
I recently purchased a demo 2020 Sedona van from Lally Kia. I hit a deer so a new vehicle purchase was unexpexted and time was of essence to find something suitable for my family. We were put in touch with Jordan the salesperson and he made arrangements quickly to get us into a new vehicle that we loved. He was available at the drop.of a hat to answer any questions we had. Mike in finance worked diligently to get us the best deal and I walked away paying less than my old van. Scott the Sales Manager also went above and beyond to take care of the few concerns we had and the van was immaculate. Lally even sent out a driver to pick up my van and drop off a loaner an hour away so I did not have to make arrangements for someone to watch my kids to bring it out myself - big mom win there! Despite the hour drive...we will make that drive again based on the excellent customer service we received. We look forward to dealing with the Lally family in the future.
Purchase our Soul out of town because dealership didn't have any. Received a Recall notice. Took it locally to Lally. Service department staff were excellent, friendly and efficient. We will be back!
Only one visit for service so far, but they were a friendly bunch, very prompt and reasonable priced. I'll be back.
Excellent service in sales - Shout out to Rob Reaume and Scott Aarsen :) There was no pressure and the sales staff went out of their way to help us out during COVID car shopping. Brought the car to our driveway so the family could actually see the car without all of going to the dealership. Found the best option for our case and helped us figure out the best trim level for our needs. Would definitely recommend Lally Kia hands down! You come for the car and stay for the service :)
Very happy with my car friendly people easy to deal with good job keep it up
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