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Brown's Volkswagen

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Charlottetown, Canada

brownsvw.ca
Auto parts store· Repair service· Volkswagen dealer· PEI's Affordable Luxury· Car dealer· Used car dealer

Brown's Volkswagen Reviews | Rating 4.3 out of 5 stars (8 reviews)

Brown's Volkswagen is located in Charlottetown, Canada on 190 Sherwood Rd. Brown's Volkswagen is rated 4.3 out of 5 in the category auto parts store in Canada. Brown's Volkswagen is an Automotive Dealership and Service Centre. We specialize in quality new and pre-owned vehicles, and often bring in luxury used vehicles like Audi, BMW, Lexus, Infiniti, and more!

Address

190 Sherwood Rd

Phone

+1 9028925381

Company size

11-50 employees

Headquarters

Charlottetown, Prince Edward Island

Service options

DeliveryIn-store shopping

Open hours

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Margaret Ross

We are from Ontario and we have utilized the services of Brown's Volkswagen twice while visiting PEI. The first time was in their original office and the second was in their new spacious facility. From the initial call making an appointment, the receptionist when we arrived and the service staff were amazing. We honestly felt like we were family. They were quick, efficient and truly pleasant during our entire visit. I would highly recommend Brown's Volkswagen to anyone.

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Sandra Bowes

We’ve been using Browns Volkswagen in Charlottetown for years to detailing for two vehicles, twice a year. Once after winter to rid the car of salt and winter grime under the car, around door frames, and in the floor mats; second after summer to remove the beach sand and all the dust from having windows open. The cars are so clean inside and out afterwards, They look like they’ve come off the showroom floor! It’s helped keep the vehicles looking new. Great maintenance for your vehicles.

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Steven ONeil

Dropped in with car issue without appointment. Greeted by receptionist and then Jax, who promptly took my vehicle to be serviced (tire warning). Offered coffee while waiting. Not a long wait, all staff welcoming. Was able to still arrive to work on time. Very much appreciated. Thank you.

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Jonathan Smith

Great people to do deal with and great a great product to offer. My 14 Jetta has almost 200k on er and the service I have needed has been great the whole way

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Ryan P

You guys crush it service wise, we love our golf sport track too bad we’re getting serviced in Richmond Hill but it’s good nonetheless. Seriously though, nothing but kudos unto and the staff but we are now in Ontario and for the love us cannot locate the owners manual? Please advise

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kayla shaw

Years ago I used to receive great service from Brown's. I moved away for 3 years and when I got back last year was very disappointed when I visited Brown's, as I was basically strong-armed into purchasing something that I had refused at least five-times during that appointment. They eventually brought out the manager to convince me how badly I needed the service, and that if I agreed right then he would discount it for me. Despite expressing that I couldn't afford the service, they continued to pressure me into it and eventually I felt so bullied that I agreed to it. I was later told by several other mechanics that I didn't need the service, and it is a common "up-sale" tactic. That experience made me very reluctant to return to VW, but in need of a part that I have been unable to find on my I own I decided to try them again. I am so thrilled with the gentleman who took my parts order, he was honest about my options and provided me with a solution within my budget. I give him 5-stars and will absolutely be happy to deal with him again (though I hope I don't need any further parts). I am still wary about dealing with their sales team, but am willing to give them a try again after his phenomenal service. He is the only reason I am willing to give Brown's VW another chance.

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DEREK ALLEN

Always great service, good advice, nice people

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Iain Galloway

Service department is very expensive 140/hour. Expect charges of 160-200 just to tell you what needs service! (Compared to the minimal effort to just diagnose a problem.) Then the actual quoted cost is very high relative to the majority of other service stations. I like VWs, but this puts me off owning or buying another one. This has happened twice. We'll avoid doing any service there.

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