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Western Laser Eye Associates

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Calgary, Canada

westernlasereye.com
Eye care center· Lasik surgeon· Ophthalmologist· Optometrist

Western Laser Eye Associates Reviews | Rating 3.4 out of 5 stars (5 reviews)

Western Laser Eye Associates is located in Calgary, Canada on 6427 Bowness Rd NW. Western Laser Eye Associates is rated 3.4 out of 5 in the category eye care center in Canada.

Address

6427 Bowness Rd NW

Phone

+1 4032471477

Amenities

Toilets

Accessibility

Wheelchair-accessible seatingWheelchair-accessible toilet

Open hours

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Margot Penno

Staff, including the doctor, are very kind and thorough. Very comfortable given all of the covid protocols in place, including masks and face shields, hand sanitizer and temperature checks at the door. Would recommend to anyone with eye issues or anyone needing a regular ophthalmologist!

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Jamie Powell

I was referred to the clinic from a friend of mine as I was looking for a new eye doctor. The clinic is easy to find and had lots of street parking out front. I was impressed with their COVID protocols and had a good appointment with Dr. Nowlan. The next morning I woke up with pink eye, which I have never had before, and called the office to see Dr. Nowlan. I was told she wasn't in, there weren't any other doctors available, and she could possibly get me in later in the week. The receptionist was very rude and abrupt and I told her that I would be going to call my family doctor. After talking to my family doctor, I was told that pink eye is an indicator of COVID and to do the assessment on the AHS website. I was then told to get a COVID test and had to make a special trip to get this done and was told to self isolate until the results came in, I am negative. I thought I should call the office to let them know and I asked to speak to Dr Nolan and the same rude receptionist took my name and number. I then received a call from the office manager as I was told that Dr Nolan doesn't take calls, and she was also rude and unapologetic. She kept telling me that she will let the doctor know and was talking over me, and all I wanted to let her know was of my experience. I am very disappointed with the administrators at this office and the was I was treated.

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E AP

Staff tries hard to meet the needs of clients & encourages feedback as to how to improve services.

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Byron Wickerson

Booked a free laser eye consultation at Western Eye Associates. Very detailed exams and Toni was very thorough and went through all the risks. After this I saw Dr.Penno who was very knowledgable and explained everything again and told me I was qualified for surgery. Booked a surgery for ten days later and so far the experience has been wonderful. Still in recovery mode. Would recommend for sure!

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Jordan Hoffman

I have been struggling with dry eye problems the past couple years. I went to a few different optometrists to try and solve this. I found that other doctors would just prescribe me steroids or tell me not to wear contacts. I followed their advice but my eye condition stayed the same. Dr. Nowlan was incredibly helpful with my concern. She found a way to help me without using aggressive prescriptions. Turns out the oil glands in my eyes were clogged, and if no one had noticed my oil glands would have been permanently harmed. I am incredibly happy with my experience here. I also saw Dr. Anderson Penno to see if laser eye surgery was right for me. I really appreciate her honesty in that it may not be the right solution for me. Dr. Anderson Penno cares for her patients and doesn’t push products or procedures.

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