Calgary, Canada
3630 Brentwood Rd NW #308
N/A
403-288-1959
I went to buy some yarn and saw not one, but 2 ladies sitting in the store with no masks on. They were not even social distancing. No way was I going in. I’ve turned my life upside down trying to follow COVID protocols and this store allows people to just casually sit in their store breaking the rules. Not going back, not even after the pandemic is over. (Yes it’s a pandemic and yes you need to take this seriously, in case you weren’t aware.) Furthermore, I’ve had pretty “cold” and unfriendly service there before.
like
Staff are rude and not helpful. FYI they do not do returns on any material even if unopened with receipt - only store credit. I highly recommend avoiding this location altogether and finding another local store to support.
Cute little boutique and good selection of yarn but like others I had a rather colder customer service experience than I was anticipating. There were no other customers at the store except for a group of ladies working together. I started browsing and was not acknowledged until I was right next to the group. And when asked if I needed help and I said maybe, I'm not sure which yarn I'm looking for, there was just no response or follow-up from the store representative. I was keen to support a local store, but I'll have to keep looking for a new yarn supplier.
Great selection of beautiful yarn and all the supplies you need to make all the project you want
I called from Ottawa, looking for a specific colour of a yarn. Success! They set it aside for me and I picked it up when we got to Calgary the next day. I got some good advice on knitting sweaters to gauge and was impressed enough with the inventory to go back for an extended visit when I had time later in my trip. In addition to all the usual suspects in wool, she has a great selection of cotton, cotton-blend, bamboo, and silk yarns. I'll definitely shop there again.
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