Calgary, Canada
2130 Crowchild Trail NW
N/A
+1 4032824919
I needed a blue dot bobbin holder for my machine - which was bought on line as the store did not carry what I want, Cheryl (sp) went out of her way to make sure that I got the right tool for my machine, bring it from the south store as well - beyond what I’ve asked - great works & thank you - their threads are priced reasonable as well - definitely will be back
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Sales clerk very helpful
While the purchase experience was great, 3 years later the Phaff machine needed repair from my 2 year old tripping on the peddle while climbing on my lap. I'm not overly impressed with how the plug was connected to the machine but these things happen. I was however shocked when I brought it in for repair and was told that it would take a month! 1 month to reattach the female portion of the pedal plug in? that was so poorly attached that a 2 year old climbing on my lap could break it! I'm really disappointed.
Went in to get a thread and a seam ripper and the lady was very nice and willing to help. Made a great first impression of the store. I'm not a sewing professional but I'd say there are a good selection of Pfaff and Singer accessories. Some of the sewing tools(not machines) are a little pricey but that might be normal.
Loved the store and Cheryl . Very personable. The Serger class I took , a different opinion. Lighting in the work area , terrible. Could hardly see. Very difficult to thread my machine. Instructor was pleasant enough, but class - difficult. Who says \ turn to your manual and thread your machine \? The whole first lesson was like this. She had her lesson plan written out and we were to follow it. Hardly any verbal instruction. Granted, we all had different machines, but for someone who knew very little about my machine , I found it very intimidating. Second class was better after i had done a LOT of homework and viewing of online videos. Someone with less fortitude would have walked out the door. For a newbie, Very intimidating.
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