Burnaby, Canada
5512 Hastings St
N/A
+1 7783299966
The viewing was hassle free and we got to move in a short notice. They are quick to respond when there's any problem. Been living at our apartment for 2 years now.
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I’ve had the pleasure to work with Brian from Sutton PM during the 2nd wave of covid late September 2020 and was able to locate a tenant for me quickly for my rental properly during a pandemic. I am very impressed with his professionalism and his knowledge of landlord/tenant policies and rights which comes across with his communication, thoroughness and detail analysis of potential renters reports that he provides. He is by the book which is a plus for landlords whom had difficulty with previous rental properties. As for Sutton PM as a company they have one of the lowest PM rates compared to other companies. Some of their process can be more streamline i.e There’s a lot of their policy and forms need that needs to be manually signed which gets cumbersome, this can be easily remedied by using Docusign instead. Also online access to account was only available upon request and not mentioned.
We were looking for a new place to live and Brian helped us out tremendously. From our very first interaction you could tell that he really cared. He’s thorough and a hard worker. He’s the type of person to not only care for tenants and keep their best interest in mind, but also works hard for the client and his company so that everyone is happy. In the end we didn’t take the place since we got an offer from our first choice, but his professionalism and friendly demeanour was definitely a consideration when we were deciding on the rental. He impressed me so much that I decided to write this review. I’d recommend him to any of my friends or family members.
Brian Hong at Sutton Select Property Management & Realty is a thorough professional. He helped us rent out our unit. All we did was make sure we kept the unit clean and tidy before the viewings. Brian advertised the place, arranged the viewings, gave us plenty of time to prepare, did the reference checks for potential tenants and finally, got the rental contract signed. Since this is the beginning of our professional relationship with Brian (and SSPMR), I am reserving 1 of the 5 stars in the review for future. At the end of this tenancy term, if I am truly satisfied with their management service, I will add another star and edit my review accordingly. But, for the services so far, a big thank you Brian!
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