Burnaby, Canada
7885 6th St #102
N/A
+1 6045263937
Toilets
The best optometry clinic in all lower mainland. We recently moved out from Burnaby to Surrey yet we still travel all the way here for their great service and the fabulous doctors and employees. If any one has dry eyes We would definitely encourage them to visit these guys once. You will not regret it. Thank you very much Omni Staff for all your efforts. I could give more stars for sure
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Great service if your having a problem and already a patient. Usually seen the same day. I was even able to pick out frames without my husband being there. They have also been doing a study on fibromyalgia patients.
Front Desk Lady and Frames section Lady, both are Non Sense. I got prescription for lenses in April 2019 and also got spectacles from Omni Eye. I selected frame that was fit up to my ears . But they prepared with frame which is looking very odd. On my 2nd Visit on 17 October I reported to Dr. Mathur. He directed Frames section Lady to adjust. Till today they are unable to adjust my frame. I have visited 2 times after 17 October. She asks me to wait for 45 minutes after waiting she shows her helplessness to adjust the frame. My next appointment with doctor Mathur was fixed for April 2020. I have got it canceled.
I saw Dr. Tong at this clinic. She is engaging, caring, and knowledgable.
Purchased glasses and sunglasses June 3rd got the glasses a week later and have defective lens on both sides and have to be replaced. Two weeks later I called to follow up regarding the sunglasses and the receptionist told me that she just send it to the lab. What????Two weeks later and you just send it to the lab???. Then I called a week later and the receptionist said the person working was away for a holiday so its not ready yet. Sounds like you only have one person working in the entire lab. So ridiculous and now July 4th and Im still waiting for the replacement of my glasses and my sunglasses. Not coming back to this place again. Poor customer service.
Deli
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