Burnaby, Canada
3710 E 1st Ave
N/A
+1 6042911151
Toilets
Wheelchair-accessible car park
Fantastic service from the moment I showed up to picking up my car. Their estimate was spot on to what I was invoiced. The work looked great. And I picked up my car cleaner than I've seen it in some time. Will definitely see them again if I need autobody repair.
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(highly recommended!) had the car for the body work and paint there because of a hit and run incident. my contact there was a young talented guy named Kevin with a smile always on his face (I could see it even though he had his mask on!) with a very good skills of customer service and very well communication to keep you updated about your vehicle status. the work was done in the same time frame they promised and it was very well done. car was washed and vacuumed and came back as a brand new one ! God forbid the need to visit a repair shop again, but if that happens, then I know where to go and who to look for.
Great experience, very to the point, always returned phone calls promptly, explained the entire process of a repair very well. Helped with ICBC related questions as well. Kevin was willing to go the extra mile to make sure things made sense and worked out in everyone's favour. He was extremely helpful. Receptionist (don't remember her name) was very helpful over the phone and in person as well. Very happy with them.
Kevin and his team were personable, professional and the workmanship was excellent! They made me feel comfortable and communicated with me throughout the entire repair service. I had some body work done and the repair and paint job was perfection! I would highly recommend them as they actually care for their customers. They set a high standard and are a role model for the industry!
Many thanks to Craftsman Boundary for the amazing repair on my vehicle. Kevin and team got my car in quickly with a courtesy car sanitized and ready to go, kept me apprised of progress and updates on my repair, and the work was completed flawlessly with the paint perfectly matched across the panels. My car was amazingly detailed upon pick up as well - highly recommend. Thank you!!
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