Burlington, Canada
5025 Guelph Line
N/A
+1 9053353434
I bought a used snow blower a year ago from them. It worked really well throughout the winter. This year we had the first heavy snow last night. In the morning I went to start the snow blower. It turned on after a few attempts. However, I discovered a problem with the snow blower. One blade side was spinning, but not the other. I immediately called Mount Nemo. The sales lady asked me about the problem, which I described as I saw it. She explained that this is a very common problem with snow blowers. A component called \shear bolt/pin\ was broken for one of the two blade sides due to impact with a heavy solid object. And that's why it didn't move. Then she asked me for the serial and model numbers of the machine in order to get the right size shear pin replacement. I went to pick up the component, came back home, installed the component, and my snow blower was up and running. In summary, informed staff and high quality equipment. Highly recommended place of business.
like
I would give 0 stars if it was an option. This is the condition of my snowblower after being serviced at Mt Nemo Sales and Service. Bought it new from them and then had it serviced there after two years of use. First time I went to use it I found it was sent back empty. Upon filling it, it poured gas out of the carb all over my garage. See attached pics. Terrible service and not willing to do anything to correct it. Do not buy anything from them and certainly don’t pay them to repair anything.
We bought a Briggs & Stratton one stage snow blower exactly 3 years ago with an extended warranty thinking to support a local business instead one of the big store. First year the chute broke was fixed under warranty, second year the paddles broke, they told us it was wear and tears, after only 2 usages of our snowblower. she wouldn’t do anything for us at the store so we paid the 295.00. This year after 1use of our snowblower it broke again, we are not on warranty anymore so no way we would go back to that place, we got it fixed here locally 195.00 later we had to get the bearing and empalor fixed. We use that snowblower 5 to 6 times and it was broken 3 times. It is now a joke on our street, when it snowed the neighbours come with their snowblowers because ours break all the time. It look good not even a scratch, this is how often we used it. Save yourself headaches and buy Costco or Canadian Tire at least they stand by their service after sale. I would give zero rating for that place.
Very helpful and courteous. Love that small town service!
The service department was friendly and professional. I came in for repair issues for a snowblower and a tune up. They require a prepayment of 50 for the inspection that would be applied to the service bill if thw servicing was completed by Mount Nemo...if you decided to take the problem elsewhere the 50 is charged for the inspection. THIS WAS EXPLAINED UP FRONT SO THERE WAS NO SURPRISES. The service time estimate was accurate. The service department called and provided options on how to proceed. The job was completed on time and on budget.
Deli
The best companies in the category 'Deli'