Burlington, Canada
930 Century Dr
N/A
+1 8553498827
DeliveryIn-store shopping
Wheelchair-accessible car park
Technician was courteous and professional. Top notch job. Tub looks great!
like
Great service very fast and they know what they are doing
Friendly and knowledgable service!
Most ridiculous experience ever. The service technician came to fix my new hot tub that I bought from jacuzzi Vaughan. I wasn’t happy with my purchase ever. But anyways we are talking about the idiot who came to fix my hot tub. I was upset that new hot tub that I bought is leaking water from one of the points. And the technician started swearing at me that I have been sent here to fix your tub. Imagine any technician who come to your home and he started swearing at you. Thanks but no thanks. I would rather take my business somewhere else. Another ridiculous company with ridiculous employees. If you read this please avoid this place.
After having our Jacuzzi hot tub for a year and a half we had some questions and spoke to Matt, the manager of the Ancaster Store. He contacted the maintenance people and they promptly set up a home visit. At this visit we met Zack who competently answered our questions and gave us tips. Since he didn’t have a part that our tub needed he ordered it and the very next day Sean came to finish the service. Both young men were professional, cordial, knowledgeable and extremely helpful. This is what service should be!
Deli
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