Brampton, Canada
33 West Dr
N/A
+1 8003477126
We did our 1st RV trip in Oct. It was one of the best mini- vacations we ever had. Excellent and helpful service from beginning to end. Reps from both the Calgary and Toronto offices were super. Picking up the RV was on time, people were friendly and they answered all of our million questions. We were very nervous that things would go wrong and we wouldn't know how to set up/ take down but all was so simple. We will RV again!!!
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First time using an RV and we had a great experience start to finish! Spoke and dealt with several great people at the Toronto office. Vehicle was ready on time, super clean and relatively new. At first glance it looked brand new, but afterwards we noticed there were some broken parts that were likely damaged from people not taking the proper precautions using the slideouts. Everything worked properly though and we had a fantastic experience. One thing they should fix is making sure that the instructional videos get out to the renters ahead of time. Luckily paid for my rental ahead of time but still needed to remind them. If not, you may not get a hands on tour and explanation of how things work before you leave. The videos go into everything in a lot of detail though, so I would recommend those. Returning was easy too, just try and avoid their busy times. Allocate at least 1/2 an hour for pickup and also for return. Really, I would give them 4 stars because of some of the damaged parts inside, the potential lack of instruction and parking, but I'm upping it to a 5 because of the friendly and helpful staff and the super clean condition. So obviously, we would do it again. TIP: Call this local office directly not the 1800 number. Service is a lot better and you can find out about specific deals at this location. Watch the instructional videos ahead of time. They may not have parking for you so ask ahead of time. Factor in and be prepared to pay about 0.30 / km in gas for the C-class motorhomes.
We have a very good customer experience with CanaDream. From pick-up to return, totally smooth and look forward to have another adventure next season
Was renting class B in Toronto and speak only positive experience! Very friendly and attentive staff - will explain every detail and will try to accommodate every request. Highly recommended for your next on-land adventure.
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