Kelowna, Canada
2271 Harvey Ave
N/A
+1 2508608666
In-store pick-upIn-store shopping
Wheelchair-accessible car park
Service is really good. Product is overpriced and not worth the money. I’ve bought suit case and a backpack here for lots of money and within 1 year, the suitcase is almost unusable and the backpack already started ripping by the zipper.
like
The staff was exceptionally helpful, kind and knowledgable. Store was clean and tidy. Staff were welcoming and helped me find exactly what I was looking for. I will definitely continue to shop here.
Staff were very friendly and knowledgeable on luggage and prices were cheaper than the other stores. Will be continuing to shop here. Store is under new management from what I can tell.
Great customer service
I bought a 400 dollar suitcase and the wheel broke on the first use. The warranty was not honored. I was told I should have cancelled my trip and went to return the bag immediately or perhaps tried carrying the 100 pound bag instead of rolling it. The manager also said luggage bags with four wheels are only for old people and are not meant to be used in conjunction with the handle for regular two wheeled use. They sell cheap garbage with no warranty. Of course when I bought the bag I was told return any defective products to any location and they will be fixed or replaced. I was a fool to trust them.
Deli
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