Bedford, Canada
205 Damascus Rd
N/A
+1 9028356282
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Excellent customer service. Great advice. Delivery service is great as well. Friendly and helpful.
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RECOMMENDATION: Do not buy anything from this company, NO Customer Service! In February 2020 I bought an adjustable split base and mattress. In my opinion it was the wrong choice for my existing medical condition. On November 6 I contacted Sleep Country Canada to express my concerns and they assured me that someone would contact me to discuss my situation. Finally after several weeks someone called and in the middle of our conversation the phone cut off. I called back right away to the same extension but had no luck with someone answering. Today Dec. 21 I have called several times and have left several messages with no one returning my calls. I called the customer service again and the answer was that her computer was not working, she would return my call in minutes or have someone else call. It has been several hours and I am still waiting for the phone call. This is not customer service and for that reason I will not be shopping at Sleep Country in the future and certainly not recommending them.
the salesman made sure i got the pillow that was right for me,works great much appricated thanks Paul
Just purchased a mattress at the Bedford location this morning. Excellent COVID-19 protocols and customer service! Our sales associate Al Alasaad was excellent in answering our questions and was very knowledgeable! We will definitely be back for our future sleep needs!
Just bought a new mattress there a month ago. Nice and clean place. Service excellent. I am sure I will go back for something.
Great Service.
Fantastic experience with great staff. Went in to look around and bought a bed they treated us so well. Chad was a fantastic salesperson and saved us a bunch by finding a clearance model of the bed we selected.
Bought what I thought was a "high quality" mattress at this store less than two years ago. Its now sagging and causing back problems. It was a Serta Fiora and no longer in production.........I can understand why.
Deli
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