Barrie, Canada
637-647 Yonge St
N/A
+17057925658
Car wash did damage to my new 2020 GMC Truck. Back on Nov. 3rd I took my truck through the car wash. Pulled out and dried it in the parking lot only to find the passanger door damaged with residue left behind on the door handle and on the lower ridge on the door. I immediately reported it and filled in the report. Dealt with the manager Sanad and Tommy. Four visits later, finally spoke with owner Joshi. He was not prepared (had not seen the video) and did no take responsibility. A total waste of my time. He suggested I call the police and or my insurance company. I asked for one thing. To show me the video of my truck going into the car wash and coming out. He would not and suggested that he would only show that to the police or an insurance company. It is 500 in damages after 3 quotes. Its not the money it is PRINCIPAL!!!! You prove to me that it did not happen in your car wash I will happily apologize and take this down. Otherwise people should know how you treat your clients! I received a call from Tommy the manager last night apologizing for not being able to help. He offered me 6 complimentary car washes, not for any damage but because I was a very good customer and respectful. He even offered to throw in 2 more car washes at a later time when his boss would not see them. Again saying thank you for being a good customer. The next day he when I call to accept he said I would have to sign off on the car wash claim. After a short conversation I said that was not mentioned yesterday and said no thank you. I did call the police they cannot do anything as it is a civil issue. Small Claims here I come. Strictly principle, keep the video handy.
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I paid for my gas at the pump but went inside to get 2 small bottles of Pepsi. I paid with my debit card and I used the tap feature. I checked my account a few hours later and noticed they charged me 14.79 for the 2 bottles of Pepsi. They didn’t give me a receipt but I never even thought about it at the time. Always check the debit screen when using tap to pay! Most expensive Pepsi I’ve ever had lol
This wash didn't clean up half the dirt on my car, missed most of the rear area, and left a big set of scratches on my passenger side door. Owner of the station completely refused to take responsibility, don't go here!
Need to upgrade car wash
Slow line up
Deli
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