Barrie, Canada
135 Mapleview Dr W
N/A
+17057255757
LOVE this place. The teachers are great with the kids, and could not be any sweeter. My daughter goes here for art classes, and has been for about 2 years and she absolutely loves it. Definitely recommend it.
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I had a great experience making a big hot chocolate mug at the Barrie location. The staff were awesome and they gave us plenty of time to finish our mugs. However, I'm pretty disappointed in the pickup process. They only give you times on the weekends and I am a shift worker. I understand why they schedule times for pickup, I'm assuming it's for safety of children there and so they can focus on the class that they are working with. They throw out the art works if they aren't picked up for 2 weeks after they are done drying, and this weekend is my last chance but I won't be able to make it so now I'm scrambling to find someone to pick it up. Other than the pickup process I had a lot of fun and it was really well priced for the experience. Even though I'm definitely NOT a kid I still managed to have a great time!
First and foremost, if you book classes and cannot attend because of a “PANDEMIC”, they will not reimburse you, return your calls or emails. I have not set foot in this place and yet I can say I have had the worst customer service of any business in Barrie. 4 Cats you should be ashamed and need some serious improvement with dealing with customer concerns. I paid for evening classes for my 6 year old daughter to attend starting in April, 2020 which she could not because of the pandemic obviously. When I requested our funds back as our daughter had no interest in online classes nor did I want to purchase over 200 in “craft supplies” for at home, I was refused and then dismissed without any further contact despite me trying to continue to contact them via email, phone and through the Better Business Bureau. So they still have my , have provided me with no classes for my child and have caused a whole lot of aggravation during an already stressful time. Super cool 4 Cats Staff! Talk with you soon.
The team here are great. Great energy and the art that they work on is not your average \kid stuff\ - the kids are genuinely taught techniques and strive to duplicate real artwork by real artists. Lots of different classes available and their \bring-a-friend\ event was excellent.
Great birthday party. The ladies there take good care of the kids.
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