Banff, Canada
101 Cave Ave
$$
+1 4037622456
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Beautiful pieces of work, friendly staff, and decent prices for handcrafted one of kind items. Great store and highly recommend!!
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I just seen the mermaid skeleton in this location on an Ancient Aliens FB Group lol, super cool!!! It wasn't the same skeleton but almost identical which makes it even cooler. Makes you wonder if the legend could be true!!!
I ordered new moccasins for my mother (90 yrs old) as she has worn out her last pair. She wears them everyday as they are the only comfort she finds in shoes. Her feet and ankles are swollen and very painful so walking is a challenge. Her moccasins are a Godsend plain and simple. Mom wanted the exact pair however they arrived and are too small as her feet have changed with her age issues. So I ordered another pair in a larger size. Here is the AMAZING THING - I got a call from the store - from a Karen wanting to know if there was a problem as they noticed I had ordered another pair. WHO DOES THAT? I was shocked - there is a place in heaven for a person and the company that cares enough about their customer and their business to do a personal follow up on customer satisfaction. This is a lost art and others should take a lesson from this company's play book. At the very least as a consumer you should not hesitate or be concerned about placing an order with these folks as they are not the company that won't respond or care. For example I ordered something last Feb with a company and I have seen no product and get zero response when I follow up - I've been taken. This however feels so much better a company that cares about their client and reputation. I thank you and felt it my responsibility to share such an amazing experience!!! The best to all in 2021!
Very nice store with beautiful crafts and good prices. I love coming back here every few years. My favorite place in Banff.
Wonderful online experience, store was out of stock on item. Karen called me and walked me through her store and offered to send me photos. I decided on a handmade pair of slippers from Manitoba and was impressed with how stunning they were. Because they were so nice I took back another gift and replaced with another purchase to support this wonderful shop.
Deli
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