Nanaimo, Canada
3076 Barons Rd
N/A
+1 2505858987
We purchased a propane range from Aztec after seeing it online. Ron worked with me by providing answers to my questions. He also manufactured the proper propane line for us. All we had to do was unpack, install and we have a great working propane stove. I am very satisfied with this service experience.
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My partner and I have been doing business with Aztec for a couple years now and it's time we posted a review letting those who search for these comments how excellent their services are. We really can't say enough about how superb the customer service is and are always amazed by Ron and his team of skilled and warm co workers! Time and time again we have been challenged by a seemingly impossible situation and they have come through. An example: We wanted to fix and find parts for an on demand water heater and discovered that both repair and parts for many models are incredibly hard to find. Not only did Ron find the parts but he also helped us with the maintenance of the heater and returned it to us in like new condition with a very fair price for both labour and parts. This is only one instance of how devoted he and his staff are to going the extra mile to help you with your off the grid solutions. We rarely write reviews but wanted to put this one in to urge you if you are reading this to know that goin to them for the products and services they offer will leave you feeling very well cared for and back again the next time you are looking for the best in off the grid products and services. A very big thank you to you Ron and everyone else at Aztec for all that you do! We will be back and hope that sharing this message will give those of you who are new to their business and looking for someone reliable to help absolute confidence in contacting them!
Was interested in getting a price and availability on LP orifice for a small heater. Before long it was made clear that they were not prepared to sell me orifice as liability was a factor!!! Long story short i was able to order on AMAZON. I want to support local but they are not able to help me. I have an off grid cabin in Telkwa and was interested in seeing their products, never got the chance. Update - email received from owner Perry explaining the rules regarding selling parts to the common guy. Seems like they can't and won't support their products by suppling parts to anyone that is not licenced. I asked for a price list of products but didn't receive. Adjusted rating to reflect this.
I picked up a few parts for my solar panel installation and a lot of great knowledge on how to wire them into my system. good place to shop local.
Have been dealing with this company for the past 3 years. Been great to work with. Solar installs are very well organized and planned out. Ron has also been able to help us find products we needed for our ham radio club's power needs. Great company to work with.
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