Etobicoke, Canada
34 Canmotor Ave
N/A
+1 4162527721
Atripco has gone above and beyond my expectations with a rush shipment. Not only did they find me a solution to a problem i was not having much luck getting fixed, but they provided excellent customer service! Level of Care was A1 from Their rep Erica. Thanks for helping me out in time or urgent freight needs ! I hope to do business again with you in the future -Tanya with Peninsula Freight Services
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Terrible experience. Hello Fresh was supposed to be here on Tuesday - 4 business days have passed and still have not received my perishable items. Delivery driver selected delivered to my package on the scheduled day of delivery and noted it was left with apartment security (which my building does not have). Verified the delivery address with Hello Fresh, checked with my superintendent, asked all other apartment buildings on my street if it was delivered there in error, checked our building security camera for any sign of a delivery driver. I called the courier directly - not allowed to receive any information as communication needs to go through Hello Fresh. Filed a logistics inquiry through Hello Fresh where they inquire with the driver. I’ve followed up multiple times and the driver has still not responded to Hello Fresh’s inquiry. Too much of my time has been spent looking into this. Surprising Hello Fresh continues to work with them with many other reviews noting the same experience. For my next product shipment, I switched delivery days to avoid this courier, and filed a formal request for my delivery to not be assigned to this courier in the future.
After working as driver for this company for three years I was treated unfairly, there is no respect for drivers, they used me when it was convenient to them and just took away my job without any consideration. I never gave them problems, always followed the rules and new policies even though they had a constant turnover in management, they were disorganized and badly managed. So much for the loyalty. They only care about and protect themselves while not providing any security for their drivers.
Our company FundThrough is a relatively new Atripco customer and I have been thoroughly impressed by the experience so far. Special mention to Ulrika who has been great answering questions, setting up batch shipments etc.
I use Atripco as a small business owner to deliver small packages overnight. The ordering service is friendly. They come to pick up my packages when they say they will, and they follow my pickup and delivery instructions. As well, the packages have all been delivered in a timely fashion. The value is good, I don't need to order a Purolator or FedEX for these small jobs.
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