Ancaster, Canada
1430 Cormorant Rd
N/A
+1 9053049155
Wheelchair-accessible entrance
Dreadful customer service. They're gonna feel the pain when Amazon disintermediates them.
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Terrible customer service. Holly will not reply to emails and has a terrible attitude. Sales people here are brutal.
This place is usually great but lately, I have been dealing with Holly in sales and in my opinion she has a very bad attitude. Last time i just hung up the phone because of the way she treated me. I didn't even make my order.
Not sure what Robert Park's issue is. This company is fantastic to deal with. Maybe you just need to pay the money you owe instead of making excuses. Nothing is for free. The sales reps are pleasant and very helpful. They have an enormous selection of toys and games. Yes sometimes they are out of stock on items but that is the manufacturers, not them. If you are a retailer, I highly recommend you use them. Fantastic company!
Used to deal with this place for business. Had to close the account. The attitude and inflexibility of the account rep Stephanie was shameful. If you deal with this place, I pray you don't have any serious medical issues in the family which are life and death resulting, cause there will be no empathy or understanding or sympathy given. It's pay you account, no flexibility, you dint pay now or it's off to collections and a F&? YOU and your situation. Even when you say when you will be able to resolve the situation. Definitely not someone who deserves to be in a position where they deal with others. Very poor person to be representative a company. And the ineptitude of the account reps to be able to relay information was ridiculous, hardly ever was told what was bing released or what was available. And when could get an order, could not get any information on its delivery. With today's tacking ability to shipments you'd think it would be a simple question to answer. Doubtful the owner even cares, tried to reach out to hopefully resolve but never with any success. If you are a business be weary needing a distributor, think long and hard before choosing to deal with them. If you are a manufacturer, think twice as long to determine if this place will properly help you grow your business.
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