Alexandria, Canada
53 Main St N
N/A
+1 6135252258
Wheelchair-accessible car parkWheelchair-accessible entrance
Cash advance
I have been dealing with this branch for over five years now, and have almost always found them to be helpful, courteous and knowledgeable. Brenda is one of the best tellers out there. The office has only made one mistake in all that time and they made every effort to correct it; everybody's human. It's a pretty good average.
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Went in to make an appointment regarding opening up a particular account. The blonde woman I talked to was so fake and condescending regarding the lack of knowledge I had in the matter, it caught me off guard. Never have i dealt with someone like that in a bank. I took the paper back from her a little too fast and she reacted as though I screamed or spit in her face. If you're reading this right now, show a little empathy towards people who don't understand particular matters in the banking system or find a new job so you won't have to deal with customers. Very disappointed and to your pleasure and mine will not be returning to this bank. Mind you, I have no problem with the other woman who came to help out. She was very professional. Maybe you can learn a thing or two about customer relations from her because you certainly do not know how to deal with people.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance