Langley City, Canada
N/A
+18558348484
It is often challenging to find reliable vendors, I regularly start with Google as a resource and then rely on the feedback from others to help make decisions. Google is how I found the folks at Absolute Power. After reading a few reviews I called them to see if they could help me with a Generac generator, the unit indicator lights were both red and yellow, noting that service was required. Jessica in the service dept was very helpful in providing some preliminary information as well coordinating a service call as soon as possible. A friendly service tech (Coleton) arrived at the door a few days later, he inspected the unit, performed a complete service and, double checked that everything was fully operational from the panel to the machine. Upon completion he explained what he did, gave me a quick 101 on owning a house with a generator and was soon on his way. I appreciate that companies like Absolute have staff that understand the value of honest customer service and how a little assistance and kindest can mean so much. I look forward to see them for our annual maintenance next year and the years to follow, along with knowing that if I do run into a problem the team at Absolute Power will be part of the solution.
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Not much knowledge and I talked to the person on the phone made an appointment person got lost never showed up never made I recall or apology for a second appointment
The people from Absolute power showed up on time for my initial estimate, were very informative and helped me make the decision on my home requirements, the electrical crew were again on time, did the placement and initial installation for electrical and were done in a timely manner and cleaned up after themselves. The gas connector was also done quickly and cleanly as well as providing an extensive overview of the workings and maintenance which was much appreciated. Overall a great experience!
We had a whole house back up generator installed in February 2019 by Absolute Power. Patrick and his team did an amazing job. They showed up on time and finished on time. The installation was very sleek and they cleaned up everything after they were done. I found Patrick very easy to reach and he went out of his way to make sure I registered for the extended warranty which was offered free of charge at the time by Generac. I highly recommend Absolute Power if you need a back up generator.
Had an in home assessment booked today for a generator . Nobody showed, no call to cancel or reschedule. I even took the morning off work to be here. I can’t get a hold of anyone at their office... extremely unprofessional, will not recommend this company!
Deli
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