London, Canada
653-A Wilton Grove Rd
N/A
+1 5196686160
I emailed a question at 930pm Friday as the Malt packet was not in the Blonde beer kit i purchased-- they responded at 730am with an answer that it was pre-mixed and no longer required as the instructions said. Though I wish the instructions had been updated or at least the website - the prompt response was impressive. I followed up with an additional question and was answered within minutes.... on a Saturday morning. As long as the kit works; I'll be very happy and buy another! 01-31 update.. kit worked .. easy ... bought more!
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Always prompt & courteous service. Great products and vast selection!
Our company has been purchasing wine and beer making equipment from ABC cork for many many years. They have a great selection of items at very reasonable prices, their shipping is quick and the rates are very competitive. Their new website needs some improvement, but overall we are very happy with ABC cork and recommend them to other homebrew supply shops!
This is a good company. They have a number of products that we use for our wine and cider. Prices are competitive (some times significantly cheaper than other suppliers) and displayed on the website which is great. Orders arrive very fast. I have found the staff helpful when I have questions.
I am writing this review because I have never been treated worse then today by the owner of ABC. After 25 years of buying lots of supplies the owner yelled at me out of nowhere for buying my bottles from Jane's Packaging and refused to sell me other stuff. We are small business and any saving helps, i do not have exclusive contract with them and we have many suppliers, ABC was just the most convenient in most cases. I was blindsided by his decision and instead of having a meeting with me or phone/email he yelled at me in front of his front office employees. As entertaining as it was for me it made everyone present uncomfortable. This is not how adult act in normal businesses. I have never said anything bad about ABC to anyone, why would I, it makes no sense. I sell to retail and they sell wholesale we don't even share customers.Judging by the reviews and personal anecdotes I am not the first or the last one to be subject to this abuse. There are many other companies with similar prices you don't have to shop here, plus their new website is atrocious. The employees are awesome though and I wish them good luck and Merry Christmas. If you have no choice and have to deal with management here the son is a solid guy.
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